Whereas guilt reveals that we have morally transgressed, shame pertains more to who we are, not just what we have done. And so shame can be particularly damaging if we allow it to detract from recognizing the value we have in God, which it can all too easily do. If we become convinced that we are useless, that our lives are pointless, that we as people lack value, it becomes exponentially harder to see ourselves as creations of God with infinite dignity and value and worth. The topic of shame is thus vitally important for moral apologists to think about and understand.

A temptation is to think that all shame is bad—nothing but a toxic emotion. Whereas guilt might be fine, shame is thought to just saddle us with needless negative emotional baggage. Victims of abuse may feel great shame over what happened to them, even though they did nothing wrong. That is undeserved shame, and the problem is not theirs. It’s all of ours; we need to listen to such victims, not sideline them, nor silence them, but give them a voice and really hear them. There is also deserved shame, however. If I do something shameful, I should feel shame—if I were the abuser of that victims we just discussed, for example. Not that anyone should let shame decimate their sense of self or think of themselves as unredeemable, nor should engage in the practice of shaming. That is different, and little compatible with loving our neighbors as ourselves. To get a better understanding of shame, both undeserved and deserved, let’s consider an example of both.

If you have the time, watch the first half of the following clip.

It is a 1981 YouTube clip of Mister Rogers hosting a ten-year-old wheelchair-bound Jeffrey Erlanger. They had originally met five years before, and Rogers remembered him and invited him to his Neighborhood. Fred would later say that these unscripted ten minutes were his most memorable moment on television. The scene is deeply moving, and if there’s any doubt as to why, I might suggest it has to do, at least in part, with this matter of shame. Ours is sadly a society in which certain people—those who have been sexually abused, those with visible disabilities—carry a stigma and are often, for no fault of their own, riddled with a sense of shame—a loss of social standing, and a resultant tendency to shrink and hide. It threatens their sense of humanity. The solution has to be communal—usually involving someone with social capital to spare conferring honor upon them.

And that is exactly what makes those ten minutes of television so undeniably magical. It is a simply profound microcosm of the divine love that deigns and condescends to broken and marginalized people and, in the process, exalts them, replacing shame with honor, beauty for ashes. Mister Rogers gets eye level with Jeff, asks him about his experiences, gives the boy a chance to share about his condition and feelings, and talks to him like a friend. Like Mister Rogers did for Jeffrey—who was on the stage years later to confer on Rogers his Lifetime Achievement Award—this is a means by which to make goodness attractive, which is sort of part of our job description as Christians. It’s an important way to love God and our neighbor.

And now an example of deserved shame. The pages of scripture are replete with narratives of honor and shame, from Adam and Eve to the story of the prodigal son and lots in between. You know the story of the prodigal son. He insists on his inheritance ahead of time and engages in profligate spending and living, bringing shame on himself and an almost complete loss of social standing as a result. Finally, he repents and comes home, and the father, seeing him far off, comes running to him with a kiss and embrace. Here is a young man who did shame-worthy things. He felt shame, and he deserved to, and he couldn’t fix it on his own. He needed someone to confer on him the honor he had lost.

And this gives us as believers a simply wonderful opportunity. As Gregg Ten Elshof puts it in his forthcoming excellent book For Shame, “All of us, whether we have social capital to spare or not, are in a position to remind those around us that each and every person is loved and pursued by the God of the universe. The maker of heaven and earth is in a full sprint—robes and all—to embrace you, kiss you, put a ring on your finger, and throw a feast in your honor. Whatever the opinion of the company you keep, you are of immeasurable value to the One who matters most. You are so valuable that the God of the universe suffered the indignity of limited human form, betrayal, public humiliation, and naked crucifixion to rescue you not just from guilt, but also from the shame of your condition, all to enjoy an eternal life of friendship and communion with you.”

If there is any doubt that this is what the life and work of Jesus was all about, recall the OT passage that inaugurated his public ministry in Luke, from Isaiah 61: “The Spirit of the Lord GOD is on Me, because the LORD has anointed Me to preach good news to the poor. He has sent Me to bind up the brokenhearted, to proclaim liberty to the captives and freedom to the prisoners, to proclaim the year of the LORD’s favor and the day of our God’s vengeance, to comfort all who mourn, to console the mourners in Zion—to give them a crown of beauty for ashes, the oil of joy for mourning, and a garment of praise for a spirit of despair.”

David Baggett is professor of philosophy and Director of the Center for Moral Apologetics at Houston Baptist University.